Our 10-step cremation process guarantees that your love one is well cared for at all times and that the cremated remains returned to you are those of your loved one. This brochure will help answer any questions you may have about our 10-step cremation process, and the commitment we have to every family we serve.
CODE OF ETHICS
At Hartsell Funeral Homes, we have a strict code of ethics and procedures we adhere to while your loved one is in our care. We only use our own crematory, and the entire process is monitored by security cameras.
As part of our procedures, one of our staff members will accompany your loved one to our crematory, where they will stay in our care the entire time. They will then witness the start of the cremation process. We do this to ensure your loved one is well cared for at all times and that the cremated remains you receive are those of your loved one.
SAFEGUARDING PERSONAL IDENTITY
A personal identification band to ensure security is placed on your loved one at the moment they are transferred to our care.
UNIQUE TRACKING SYSTEM
Upon arrival, your loved one is logged into our tracking system and assigned an identification number. This number is used to track every phase of the cremation process. Our tracking system includes the date and time of arrival at the facility and the name of the transfer technician. Everything is tracked both on paper and via computer, so we know the exact status of the process at all times. Personal belongings are catalogued and placed in a secure area for their return to the family.
Our staff will bathe and dress your loved one in the clothes you or your family provided or a gown we provide. It is preferred that you or a family representative then positively identify him or her prior to cremation.
CHECKS AND BALANCES
Two individuals – a cremation technician and a funeral home staff member – will review all cremation paperwork and permits. This is to ensure authorizations and permits have been received and properly documented. Both hard and electronic copies of documentation are kept. The cremation process will not begin until
CREMATION LOG BOOK
Immediately prior to the cremation process, your loved one is taken to the crematory in a chauffeur-driven hearse. Upon arrival, their personal identification is noted in the cremation logbook, which is also maintained via computer. This log shows the name of the individual, their identification number, date and time of the cremation, and the crematory operator’s name. The paper and electronic versions of the log are then dated and the start time noted and initialed by the cremation technician before and after cremation.
DETAILS DURING THE CREMATION
The crematory checklist and identification card are placed on the outside of the cremation chamber during the cremation process. Your loved one is cremated in an approved cremation container.
DETAILS AFTER THE CREMATION
After the cremation is complete, every effort is made to retrieve all recoverable remains. Then the cremated remains are processed and placed into a temporary container that is suitable for transportation.
RETURN OF THE CREMATED REMAINS
Our staff will notify you to schedule a time for receipt of the cremated remains. At the funeral home, we can provide a dignified setting in which to receive the cremated remains, where you may spend a few moments privately, in quiet reflection. Or, we can hand deliver your loved one to your home.
CELEBRATION OF LIFE
We will assist in planning a funeral service, either before or after cremation, to celebrate the life of your loved one. A meaningful ceremony provides an opportunity for family and friends to pay tribute to them and share the memories of a lifetime.